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Hi

Georgiana1099
Visitor

‎25-03-2025 01:04 AM

I pay 35£ for unlimited data. But is not working. What is happened. 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎25-03-2025 07:30 AM

Hi @Georgiana1099 

Have you tried restarting your device.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Peter_W
EE Community Support Team

‎25-03-2025 10:44 AM - edited ‎27-03-2025 08:11 AM

Hey @Georgiana1099.

Welcome to the EE Community 😊

If you send us a text with AL to 150, when it comes back does this confirm that your unlimited data is active? 

If this all comes back good, I'd definitely recommend trying the restart @Northerner recommended, and let us know how you get on.

Peter