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Hi, why did I get a higher bill than I should have?

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Cosmin18
Visitor

‎19-11-2023 01:11 PM

 
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Northerner
Grand Master
Grand Master

‎19-11-2023 01:14 PM

Hi @Cosmin18 

Any charges outside of your bill will be itemised on your bill. 

There is no account access on these forums and for specific information you'll need to speak to EE CS on 150. 

There was also the CPI raise in March.

https://ee.co.uk/help/billing-payments/guide-to-bill/price-increase

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

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Northerner
Grand Master
Grand Master

‎19-11-2023 01:14 PM

Hi @Cosmin18 

Any charges outside of your bill will be itemised on your bill. 

There is no account access on these forums and for specific information you'll need to speak to EE CS on 150. 

There was also the CPI raise in March.

https://ee.co.uk/help/billing-payments/guide-to-bill/price-increase

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful