@2104jane , are you able to log in to your account via the website? You should see them there.
On the app, you should see them, by clicking on manage and then billing.
How long ago is it that you have joined EE? Is this a new contract?
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
