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Hello ee i recently ngot a conyract on a iPhone, when do they take money out for

Mrmikey36
Explorer
 
5 REPLIES 5
bristolian
EE Community Star
EE Community Star

You've started to type a question in the subject line of your post, but it's been truncated and you've not put any message in the body of your post.

Your first months bill will include your initial billing period in arrears, followed by your first full-months service in advance.

I understand that the billing but I wanted to say it said 30£ upfront
bristolian
EE Community Star
EE Community Star

Upfront charges are normally taken at point of purchase. Are you saying that you've bought a phone with a £30 upfront charge and you've not paid for it at point of purchase?

My assumption would then be that this would be added to the first monthly bill after either connecting or upgrading (as appropriate).

So should they of took it at point of purchase
Michael_D
EE Community Support Team

It would usually be taken by card at the point of ordering @Mrmikey36 

Did you order online, over the phone or in store? Did they take a card payment?

Michael