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Good morning

3krumina
Visitor

I wanted to put on spending cup but I didn’t know how 

1 SOLUTION

Accepted Solutions
Alex_M
Star Contributor
Star Contributor

Hi @3krumina 

There are a few ways to add a spend cap to your pay monthly account. You cannot add a spend cap to PAYG sims.

  1. On the My EE app go to Mobile Plan > Settings > Spend Cap
  2. Login to My EE and go to Account Settings > Manage plan > Spend cap
  3. Text SPEND CAP to 150
  4. Call 150 from your EE phone

Thanks,

Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM

View solution in original post

1 REPLY 1
Alex_M
Star Contributor
Star Contributor

Hi @3krumina 

There are a few ways to add a spend cap to your pay monthly account. You cannot add a spend cap to PAYG sims.

  1. On the My EE app go to Mobile Plan > Settings > Spend Cap
  2. Login to My EE and go to Account Settings > Manage plan > Spend cap
  3. Text SPEND CAP to 150
  4. Call 150 from your EE phone

Thanks,

Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM