Getting my services back

shayegun
Visitor

hi I just paid my overdue Bill and I would like a person from customer service to call me

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

@shayegun , once EE have received the payment, it can take 24 hours before your account is restored, so you would have to either ring customer service or wait until it has been resorted, which being the weekend, may not happen until Monday, depending when you paid your bill, but here in the forum, we have no account access, and no one will contact you from EE, it is up to you to contact them.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

@shayegun : No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Schockwave
EE Community Star
EE Community Star

@shayegun , once EE have received the payment, it can take 24 hours before your account is restored, so you would have to either ring customer service or wait until it has been resorted, which being the weekend, may not happen until Monday, depending when you paid your bill, but here in the forum, we have no account access, and no one will contact you from EE, it is up to you to contact them.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.