22-08-2026 05:51 PM
Hello, it says on my account that my final bill has been paid yet Iv received a letter saying I owe £195?
23-08-2026 08:40 AM
Hello @Stacey08,
Welcome to the EE Community
I would recommend giving us a call so one of our team can take a look at your account to help clarify what is going on with your account and bill, as we have no account access via these forums.
Alex