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Family plan sim

Saviour008
Contributor
Contributor

I have EE full fibre and myself and wife have EE sims...

I have just been told that I am not eligible to add a family sim plan for my Children.

Surely it would make sense to have all my bills in one place, I'm offering EE more custom, and now I will be paying another provider each month.

Poor from EE .... 

17 REPLIES 17

Oh, you wanna pay for them! Then take out contracts for each kid.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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bristolian
EE Community Star
EE Community Star

A SIM issued by a mobile network must have a mobile number attached to it - this is a technical requirement that applies to all operators across the UK and globally.

That separate number then has a plan attached to it, for which you get a 30% multi-line discount.

@Saviour008  Login to your online EE account and just apply for what you need.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thank you 

Unfortunately it won't allow me.

Not eligible. 

Thank you. 

But I can purchase them on other providers?

Just made sense to have it all in one place. 

bristolian
EE Community Star
EE Community Star

Can you post a screenshot of this "not eligible" error.

This is for a sim only.

Not a Device. 

I have a sim unlimited everything 

For £9

And i pay for Full Fibre 900

1000001861.jpg

This is a really old thread now, but I feel like there was some confusion. There is no provider in the UK that does what you are saying. Each sim needs to have a number. 

Whereas the family plans are separate sims for the family, paid via one person account, which normally attracts a discount.