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Family and friends discount

Djmental0
Visitor

I have 30% friends and family discount. Can anyone tell me please whether it just applies to the SIM card charge or the entire package I cludi g phone? Thanks 

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

I'm fairly sure Friends & Family is only now applicable on Flexpay, where it applies to the airtime element only.

A relative who has F&F was recently advised by EE Upgrades that they had to move to Flexpay in order to retain the discount.

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

Yes, unless you buy the phone on flexpay terms when the discount is only on the airtime element.

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bristolian
EE Community Star
EE Community Star

I'm fairly sure Friends & Family is only now applicable on Flexpay, where it applies to the airtime element only.

A relative who has F&F was recently advised by EE Upgrades that they had to move to Flexpay in order to retain the discount.