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Extra charges

Rjh7
Visitor

‎24-11-2022 08:38 AM

I have a small extra charge on my account and I don't know why. It says it's because of two calls, but I have unlimited minutes on my plan. Why would I have these extra charges? 

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎24-11-2022 09:38 AM

Hi @Rjh7

Thanks for coming here. 

Have you called any numbers not included such as international or 084/087 numbers? 

Calls to UK landlines and mobiles will be included in your allowance.

Leanne.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎24-11-2022 02:22 PM

What are the 1st 6 digits of the no. that these charges relate to? I would guess they would be the same.

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