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Extension contract

KarimGadi31
Explorer

‎08-11-2025 09:03 PM - last edited on ‎09-11-2025 07:36 AM by

Hi, my contract is at the ending 28th of December and after 8 years I'm seriously thinking to leave EE and do not extend for more 2 years with heart broken because of no consideration of the commercial corporate who called me last me 10 minutes before his shift finished, I had amazing 8 years I love all the operators at Watford atria shopping center EE store, I had Vodafone then I jumped to three then vergin to be with EE for having someone who doesn't have a time for me and day after having a phone call when I answered the operator hang up.

My money is coming from hard work to give for who deserves.

Many thanks.

Karim ****

 

Mod edit: [please don't post personal information on the community].

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎09-11-2025 06:36 AM

Hi @KarimGadi31 

Good luck with your new provider. 

If you want to complain you can do so here: https://ee.co.uk/help/contact-ee/complaint

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Katie_B
EE Community Support Team

‎09-11-2025 07:44 AM

Good morning @KarimGadi31. 

I am very sorry to hear that you are looking to leave the network at the end of your current contract following you recent experience. 

I would recommend following the advice provided and completing the online form. A member of our complaints team will then be in touch to look into this further for you. 

Katie