Essentials Plus SIM Unlimited Max T plan on 24 month contract.

[jupes]

Hi, I'm looking at the 24M SIM only contract- Essentials Plus SIM Unlimited Max. It's not clear if the speed is capped or not. On the list of deals it says "Uncapped speed" but then when you go into the details about essentials plus plans, it states that the speed is limited. I need a definitive answer as don't want to sign up to find out it's capped. Also if I go for this contract, can I access 5G network? The website is so ambiguous- does anyone know where I can get definitive confirmation? All the legal stuff is vague. I went into a shop about 6 months ago to ask about SIM only and they weren't interested and told me to look online. Thanks

[Chris_B]

@jupes  your looking at essentials plus max and your then reading about essentials plus.   If it says it’s unlimited on that order page it’s unlimited 

all EE contracts are 5G 

 

[jupes]

My concern is that there is no description of the essentials plus max and it keeps referring back to the essentials plus terms. I found comments on here that people signed up for uncapped plans and then after they got the SIM and tested speed they found it was capped. 

[Chris_B]

@jupes   That’s when you call customer support and point that out .  Take screenshots of it.
  When are you hoping an unlimited speed tariff will give you that a 100Meg speed tariff can’t?   I’m happily using a 100meg tariff.  

[Ritu_D]

Hi @jupes 

Thanks for reaching out here on the community. 

As Chris B has mentioned that plan shows uncapped data, if you have any issues with the data speeds I would suggest Contacting our guides. 

Thanks 

Ritu