End of contract

[Ek59]

Myself and my husband have a 24month contract for our mobiles. Our contract ends on the 2nd July 2025, we are looking to leave ee , what is the procedure I need to take .

[Ritu_D]

Hi @Ek59 

I am gutted to hear you are looking at leaving EE. 

If you and your husband are wanting to take your numbers to another Network you can do so by requesting your PAC codes. You can do this by texting the word PAC to 65075, you will then receive a text back with the Pac code on it. 

If you simply want to end your contracts then you would need to call EE on 150 to provide 30 days notice, this gives you full information on How Do I Cancel My Contract with EE? 

Thanks 

Ritu 

[XRaySpeX · Accepted solution]

If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.