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Early upgrade?

chughes1987
Visitor

‎25-07-2023 05:29 PM

Hi, I have about 9 months left on my contract, it is a 24 month plan, and my iphone 12 mini won't last that long!  Usually I can get away with my phones lasting the 2 years but this one is awful.  I don't really just want to get the battery changed.  I have looked into other iphones on curry's, argos etc to pay via finance, but is there a way to upgrade early and avoid the fee, or at least not pay so much?  I know I can upgrade 45 days early if I choose a plan higher than my current one, but I don't really want to do that again.  Any advice? TIA

0 Helpful
2 REPLIES 2
bristolian
EE Community Star
EE Community Star

‎25-07-2023 06:01 PM

You appear to have already investigated the alternative options, you will have to choose the most cost-effective method for your circumstances.

You could contact CS and ask if there are any account-specific solutions they could offer you, but modern-day smartphones are expensive devices (Apple especially so), and these costs have to be met somehow.

Northerner
EE Community Star
EE Community Star

‎25-07-2023 06:02 PM

Hi @chughes1987 

You should speak to EE CS on 150 and see what they can offer. It maybe cheaper to pay off your contract. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.