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Early upgrade online

RyanMurdy
Investigator
Investigator

Anyone else have issues with upgrading online? Doesn’t even give the option anymore. Display week but now can’t even see my plans and subscriptions on the website

6 REPLIES 6
Katie_B
EE Community Support Team

Hello @RyanMurdy

Welcome to the community. 

Are you seeing any error messages or codes?

Katie

Just says “we are working to fix this and should have it sorted soon or something along those lines, been happening the last week now

Katie_B
EE Community Support Team

Are you able to access the app OK @RyanMurdy?

Katie

Yes but doesn’t let me see the contract or pay the bills

Katie_B
EE Community Support Team

Thanks for getting back to me @RyanMurdy

I would recommend reporting this to our technical team on 150. 

Katie

No problem thanks