Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

EE refunded me without reason?

Mrmurdoc
Investigator
Investigator

‎27-11-2022 08:48 AM

I took out a contract for an iPhone 14 Pro 128GB Purple 8 days ago and the upfront cost was £50. 

Today I received a £50 refund from EE with no explanation?

Would it likely have something to do with the new contract I got last week or something else? I've already been an EE customer for a few years and was paying monthly beforehand.

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎27-11-2022 09:54 AM

Hi @Mrmurdoc 

You'll need to speak to EE CS on 150 about this issue. There is no account access on these forums.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful