EE contract finishing payment

Aaronlanders95 · ‎10-08-2022

Hi, my contract is up soon, and I want to upgrade to the latest Z flip 4. I want to make the final payment on my account of £230 ish so then I can close my account, get a new phone via Samsung and go to a different network provider. EE live chat is a joke, no English workers to help you, and it seems no one knows what to do

Chris_B · ‎10-08-2022

@Aaronlanders95 All EE customer services are uk based. And to terminate a contract you have to call customer services as you have to be told the cost to terminate that contract.

Aaronlanders95 · ‎10-08-2022

Okay I wouldn't of guessed that they're all UK based... also what's their
number to terminate contract?

Chris_B · ‎10-08-2022

@Aaronlanders95 You just call customer services on 150 from your device.

XRaySpeX · ‎10-08-2022

You need to give 30 days notice to cancel. Text INFO to 85075 to find out your early termination fee.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

chistery · ‎10-08-2022

EE only claim that all calls are answered by someone in the UK and Ireland, they don't seem to mention chat?