EE contract finishing payment

Aaronlanders95 · ‎10-08-2022

Hi, my contract is up soon, and I want to upgrade to the latest Z flip 4. I want to make the final payment on my account of £230 ish so then I can close my account, get a new phone via Samsung and go to a different network provider. EE live chat is a joke, no English workers to help you, and it seems no one knows what to do

Chris_B · ‎10-08-2022

@Aaronlanders95 All EE customer services are uk based. And to terminate a contract you have to call customer services as you have to be told the cost to terminate that contract.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Aaronlanders95 · ‎10-08-2022

Okay I wouldn't of guessed that they're all UK based... also what's their
number to terminate contract?

Chris_B · ‎10-08-2022

@Aaronlanders95 You just call customer services on 150 from your device.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎10-08-2022

You need to give 30 days notice to cancel. Text INFO to 85075 to find out your early termination fee.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

chistery · ‎10-08-2022

EE only claim that all calls are answered by someone in the UK and Ireland, they don't seem to mention chat?