EE apt

[michael269finla]

It seems impossible to get on the EE apt I have tried so many time, even been into the local EE shop & they couldn’t do it

[Schockwave · Accepted solution]

Hello @michael269finla ,

Have you tried uninstalling it, rebooting, and then reinstalling it?

If that makes no difference, I would suggest ringing customer services and getting them to do an account refresh and then log in again, to see if that works.

[michael269finla]

Thanks I have tried that but no good, have contacted customer service & now sorted thank you

[Katie_B]

Thanks for coming back and letting us know @michael269finla. 

Have a great day, 

Katie