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EE Account

Castlejme35
Visitor

‎05-08-2022 03:33 PM

Currently I have one EE mobile account, but also manage my wife's EE mobile account, paying by DD for both.  On neither number am I shown by EE as the account holder and, therefore, am unable to access the account details for usage, payment details etc.  Any suggestion(s) on how to amend this so that I become the account holder to properly manage both numbers?

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎05-08-2022 04:22 PM

I can't see how you can be the account holder for your wife's a/c as you are not named at all on it.

 

Why don't you get your wife to change ownership of her a/c to yourself? Then you can do exactly what you want.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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