Downloading Invoices, tried downloading invoices and the system just hangs!

[Charlottedfdf]

Tried downloading invoices and the system just hangs!

[Michael_D]

Hi @Charlottedfdf 

Welcome to the community.

I appreciate how important it is to be able to see the invoices each month.

Are you trying to download them in the EE app or through the EE website?

Michael

[Ochil]

I have the same problem, I am trying to download them from the website.

[Linzi_H]

Hi @Ochil 

Thanks so much for letting us know. 

Are you getting an error message, or what's happening exactly when you try?

Have you tried to also do this through the EE app? If so, does the same thing happen?

Linzi