Downgrade

Osclarke85 · ‎26-06-2023

Hi I want to downgrade my phone to a simple sim deal with an older phone, I just wondered what the options were.

XRaySpeX · ‎26-06-2023

@Osclarke85 : Are you still within your contract's min. term? If so, how long have you to go?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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bristolian · ‎26-06-2023

Changing your phone whilst keeping your number is, by definition, an upgrade.

You can change to a SIM-only plan if you're out of your minimum term or close to it - hence the question above.

Chris_B · ‎26-06-2023

@Osclarke85 Text UPGRADE to 150 to see if you’re eligible to upgrade an upgrade can mean a Sim only deal. Upgrade just means a new contract it doesn’t have to be better than what you currently have.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.