Downgrade to Sim Only 24 month

[ben105348]

Hi All

I am due an upgrade and I'm looking to downgrade to a sim only, I am aware that there are 24/12 month plans and I can upgrade to another handset after 6 months out of 12 (as a new customer), not sure on the timescale as an existing customer

So what's the deal on a 24 month sim? Do I have to see out a year before I can upgrade again or is it different?

Can't see anywhere obvious that explains this and I'm hesitant to commit without the facts.

Thanks

Ben

[Schockwave]

Hello @ben105348 ,

Welcome to the community,

No, there is no time limit on sim only deals, if you want to upgrade from a sim only to a new handset as an existing customer, you can do this, hope this is the answer you were looking for.

[ben105348]

Thanks for coming back to me

That does answer my question, only other thing is would an early upgrade fee apply If i was to do this?

Thanks

[James_B]

Hi @ben105348,

Welcome to the EE Community. 🙂

You can upgrade to a new phone after three months with no early upgrade fee. Or if you wait six months, you can get £20 off one of the latest phones.

Hope this helps.

James

[bristolian]

Hi @ben105348 

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@ben105348 wrote

I am due an upgrade and I'm looking to downgrade to a sim only, I am aware that there are 24/12 month plans and I can upgrade to another handset after 6 months out of 12 (as a new customer), not sure on the timescale as an existing customer

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The upgrade eligibility rules are documented on Page-5 of the SIM Only price guide and I've copied below:

"Customers who have moved to a 12-month SIM only plan from a handset plan can move back to a handset plan at any time during their 12-month contract."

There is nothing documented for 24month plans specifically.