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Double Roam abroad pass

Gazer77
Visitor

‎27-04-2023 08:35 AM

why do I see two Roam Abroad Pass items on my bill? one of which is £15 and the other is £14.03 what is it?

0 Helpful
1 REPLY 1
Christopher_G
EE Community Support Team

‎27-04-2023 10:45 AM - edited ‎27-04-2023 10:46 AM

Hi @Gazer77 

Welcome to the community.

Is it possible you added the add-on just after your bill cycle began? If so, there would be a part-charge for the dates between when it was added and the next bill is produced. There will also be a charge for the next month in advance as normal.

Make sure to cancel the add-on when you no longer need it.

Chris