13-04-2024 08:36 PM
13-04-2024 08:39 PM - edited 13-04-2024 08:40 PM
@Sanaa24 : Yes, you've taken out a flex-pay plan where you have 1 contract & bill for the handset & another for the airtime plan on its SIM. You would've had this spelt to you when your ordered.
14-04-2024 07:42 AM - edited 14-04-2024 07:44 AM
@Sanaa24 Plreae read THIS And as @XRaySpeX says this would of been agreed to by you and you would of had to agree to the T&Cs of the flex pay agreement that you obviously didn’t read or understand.
Try clicking the READ THE T&Cs of your flex pay. This is what you agreed too in order to have this flex pay tariff.