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Discount Code

NornIron85
Visitor

I have just received a 20% discount code to reduce monthly bills but I can't seem to find how to apply it online?

 

 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@NornIron85  Discounts have to be applied upon ordering or within 30 days of taking out the contract by calling customer support to have the discount applied,  after this time discount codes can not be applied. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@NornIron85  Discounts have to be applied upon ordering or within 30 days of taking out the contract by calling customer support to have the discount applied,  after this time discount codes can not be applied. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

Discount codes may be applied at PoS when buying a new contract or upgrading or if it wasn't by calling CS within 30 days of purchase. They cannot be applied mid-term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Matt_124
Star Contributor
Star Contributor

Hi @NornIron85,

Discounts can only be applied on price plans which are not already discounted/price plans which are not time-limited offers.

What plan are you trying to apply your discount to?