08-01-2025 06:12 PM
I have just received a 20% discount code to reduce monthly bills but I can't seem to find how to apply it online?
Solved! See the answer below or view the solution in context.
08-01-2025 06:20 PM - edited 08-01-2025 06:20 PM
@NornIron85 Discounts have to be applied upon ordering or within 30 days of taking out the contract by calling customer support to have the discount applied, after this time discount codes can not be applied.
08-01-2025 06:20 PM - edited 08-01-2025 06:20 PM
@NornIron85 Discounts have to be applied upon ordering or within 30 days of taking out the contract by calling customer support to have the discount applied, after this time discount codes can not be applied.
08-01-2025 06:20 PM
Discount codes may be applied at PoS when buying a new contract or upgrading or if it wasn't by calling CS within 30 days of purchase. They cannot be applied mid-term.
08-01-2025 07:21 PM
Hi @NornIron85,
Discounts can only be applied on price plans which are not already discounted/price plans which are not time-limited offers.
What plan are you trying to apply your discount to?