Direct debit

[newshp]

I am trying to set up a direct debit. When I follow the link, I am told I my payments must be up to date which they are. But there is no option to set up a new instruction 

[XRaySpeX]

@newshp : You can set up your bank details or payment date in your EE a/c under Bills & Payments > Manage Direct Debit.

You will need to be set up as the Bill Payer under Account Settings > Manage Numbers to do that though.

[newshp]

Thankyou, I am just trying to change an old direct debit, I follow the link
to manage direct debits, but still told that my payments must be up
to date. The only option I get is to say that everything on page is
understandable