Direct Debit
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
21-02-2025 02:25 PM
I need to change my direct date and pay outstanding bill. Each time i try. All i get is an error message. Try later. Being trying for two days.
Something wrong with ee billing?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
21-02-2025 02:37 PM
You can change your payment date under Bills & Payments > Manage Direct Debit.
Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details. Don't pay manually on or shortly after the billing date as your DD will be in motion.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
21-02-2025 02:42 PM
Hi @AlanMclean
Have you tried speaking to EE CS on 150.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

- Request for Confirmation of Payment Completion and Cancellationof Further Charge in Contracts & Billing
- Xbox and BT Sports Addons in Offers & Add-ons
- Set up two direct debit by mistake how do I cancel one?? in Pay as you go
- Contract ends in Contracts & Billing
- I need to set up my dairect debit in Contracts & Billing