Direct Debit

AlanMclean
Explorer

I need to change my direct date and pay outstanding bill. Each time i try. All i get is an error message. Try later. Being trying for two days.

Something wrong with ee billing?

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

You can change your payment date under Bills & Payments > Manage Direct Debit.

Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details. Don't pay manually on or shortly after the billing date as your DD will be in motion.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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Northerner
EE Community Star
EE Community Star

Hi @AlanMclean 

Have you tried speaking to EE CS on 150.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.