23-08-2022
11:05 AM
- last edited on
23-08-2022
01:34 PM
by
DanielPA
Dear Sir/Madam,
Re; Direct Debit lack of Funds Tomorrow 24/08/2022 - Account number XXXXXXXXX.
Today I've paid into my account the amount of £90.60 from my Master Card Credit Account this for my August Bill. As I'm letting you know so, please don't go into my Bank Account as the money will not be there.
Kind regards,
xxxxxxx xxxxx.
Email address: xxxxxxxxxxxxxxxxxxxxxxxxxxx
[Mod edit: Please do not post personal information on the public board. Thanks!]
Solved! See the answer below or view the solution in context.
23-08-2022 11:49 AM
@MS10 , if you have a direct debit and you have paid the amount, EE customer service will be taking the money out of your account. You are too close to the date of when EE will take the money from your direct debit and it will not be stopped.
If EE cannot be payed by direct debit, they will try again, I would suggest ringing them up and speaking to them, as no-one here has access to accounts, this is a public forum and personal details are not allowed and will be removed for your own safety. This is a forum rule, which all or most have, otherwise you could get spammed or worse still hacked.
23-08-2022 11:32 AM
This is a forum populated by EE users like yourself. EE themselves are not here other than a few moderators.
This should go to customer services and it certainly shouldn't reveal personal information.
23-08-2022 11:49 AM
@MS10 , if you have a direct debit and you have paid the amount, EE customer service will be taking the money out of your account. You are too close to the date of when EE will take the money from your direct debit and it will not be stopped.
If EE cannot be payed by direct debit, they will try again, I would suggest ringing them up and speaking to them, as no-one here has access to accounts, this is a public forum and personal details are not allowed and will be removed for your own safety. This is a forum rule, which all or most have, otherwise you could get spammed or worse still hacked.
23-08-2022 02:31 PM
This user discussion forum is not the platform for serving formal notification upon EE & can have no access to your specific account. You need to raise this with CS.