Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Derby I wanted if somebody could help me I recently paid my bill on the 17th but

Bigbird730
Visitor

‎22-06-2026 07:31 PM

I recently paid my bill on the 17th of June and I have had my services restricted telling me I have an outstanding bill when I know I have only just paid it now I can no longer make calls and I rely on my phone for a lot of support could anybody help at all please in what I should do going forward

0 Helpful
1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎22-06-2026 09:42 PM

Hello @Bigbird730 ,

Welcome to the community,

I need to contact customer services by using another phone or go to an EE store to get this sorted, but you would also need to go with a photo ID, so that they can take a look for you, we cannot do nothing here in this public forum, we have no account access.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful