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Declined credit

Jbtolex
Visitor

‎02-12-2022 07:24 PM

I ordered a new phone yesterday and got declined credit but I have a perfect credit score 999/999 on Experian and 1000/1000 with clear score. How can I fix this?

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎02-12-2022 08:28 PM

Hi @Jbtolex 

Those scores are nothing more than marketing. They mean nothing as each company has their own criteria for offering credit. 

Obviously you will not be told why you didn't reach EE criteria. You can try again in 3-6 months. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

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