Debit card enquiry

dianneallsopp · ‎08-04-2023

Hi I have a monthly payment plan which comes out of bank every month I'm not sure if the payment comes off my debit card or not if so how do I update my card details as I've just received a new card thank you

XRaySpeX · ‎08-04-2023

If they are coming out of you bank then you have a Direct Debit on your bank a/c with a sort code & a/c no. Having a new debit card based on the same bank a/c does not change its sort code & a/c no. Only the long card no. has changed but this does not affect the DD. You need do nowt!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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XRaySpeX · ‎08-04-2023

If they are coming out of you bank then you have a Direct Debit on your bank a/c with a sort code & a/c no. Having a new debit card based on the same bank a/c does not change its sort code & a/c no. Only the long card no. has changed but this does not affect the DD. You need do nowt!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

dianneallsopp · ‎08-04-2023

Thank you so much for your help & quick reply much appreciated

XRaySpeX · ‎08-04-2023

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

xko292083124 · ‎26-07-2023

Change bank card

Leanne_T · ‎27-07-2023

Hi @xko292083124

Thanks for posting.

You can change your bank card details in your My EE account online, or call us on 150 and the team will be happy to help 🙂

Leanne.