Data Stacked

[Nate1244]

Hello everyone,

My phone contract expires on the 15th of this month, and is an all rounder unlimited data plan. I chose to upgrade recently to a SIM only 24 month 100GB plan.

When checking my account it is displaying my current unlimited data plan as ‘active’ and my 100GB data plan as ‘stacked’. Does this mean I will be double charged for this data? 

I just want to ensure that my data plan will switch over correctly once my new contract comes into effect on the 15th of this month so that I don’t end up with extra charges.

Thanks for any help in advance!

[Ali_A]

@Nate1244 
Yes, that's correct. And you're welcome! 

Ali

[Phi31]

What does stacked mean.

[Ali_A]

@Phi31 

Stacked means multiple working together. 

In this case the case of a data bundle it would mean both bundles are active on the account at same time. 

Ali 

[Phi31]

Multiple what? 

Data bundles what?

I do not understand what these terms actually mean to me and my account.

[Michael_D]

Where are you seeing it is stacked @Phi31?

Can you send me a screenshot, blanking out any personal or account details so I can see exactly what we are looking at?

Michael