28-12-2023 09:19 PM
Hi
Can anyone tell me if I can change my Data Allowance. I was talked into increasing my allowance by one of the assistants in my local ee shop, when she promised it wouldn’t cost me anymore per month, in fact it was a ‘special offer’ which would work out cheaper!!! …..I now have more data than I will ever need per month and my bill has gone sky high!!!
28-12-2023 09:25 PM
@Chip61 : You can't downsize your plan mid-term.
28-12-2023 09:31 PM
@Chip61 If this as a new contract/ upgrade you can not lower it to a cheaper tariff it’s a contract that you agreed too. If you only increased your allowance and it wasn’t an upgrade then yes you can lower it back to the original contract allowance but only after a set period of time.
08-05-2024 06:33 AM
Need to change internt data as don't need unlimited
08-05-2024 11:52 AM
Hi @Samantha941,
Welcome to the EE Community. 🙂
Are you in your upgrade period?
Text UP to 150 to check.
James