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Credit score

Nicola2474
Investigator
Investigator

How come I can’t get credit because on my credit score it says ee

8 REPLIES 8
bristolian
Legend
Legend

You will have a credit file with each of the 3 leading credit reference agencies, which individual lenders use to internally score you against their own criteria.

Are you saying there is an inaccurate entry on your credit file that relates to an EE account?

Since 2020

bristolian
Legend
Legend

I'd recommend a read of the following EE help page. It includes contact details to query entries on your credit file that you believe are incorrect.

https://ee.co.uk/help/billing-payments/payment-methods/credit-files-explained 

Nicola2474
Investigator
Investigator

Why on my credit report it says we that I owe in 2020

I can’t get credit because of ee

Hi @Nicola2474 

There is no account access on these forums. Did you have an EE service in the past. If not you can challenge the credit agency reporting.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

@Nicola2474 : You can find details in our How does EE use my credit file information? article on ways to query your credit file. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
bristolian
Legend
Legend

@Nicola2474 

You only need to post your question once on this forum. You've had multiple responses that are all now in the same place.