28-04-2023 05:37 PM
Hi,
I’ve paid an early contract fee to go sim free and I haven’t herd anything back,when will this take place as I’m due to be billed in may.
regards
karl.
29-04-2023 08:14 AM
Hi @Kar2,
Welcome to the EE Community. 🙂
When switching from a phone plan to a SIM plan, your plan change won't take affect until the end of your phone contract.
James