25-11-2025 10:03 PM
My contract is about toend and I’m thinking about taking a sim only contract with ee. Will I keep my SIM card I have currently and the contract be on that or will I get sent a new sim and have to merge it over? Thanks
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25-11-2025 11:04 PM
Providing you request a change of payment plan via CS or use the "upgrade now" options via online self-service, there is no need to replace a perfectly working SIM.
The changes are purely account-based.
25-11-2025 11:04 PM
Providing you request a change of payment plan via CS or use the "upgrade now" options via online self-service, there is no need to replace a perfectly working SIM.
The changes are purely account-based.
26-11-2025 08:34 AM
Hi @Reece1236
Just to add to @bristolian's brilliant comments, If you'd prefer to have a new sim, you can head to an EE store to upgrade, then you'll be given a new sim there and then.
Chris S