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Community Activity
eSIM attack?
HI!I think someone's installed an esim on my device and is hacking. Is this possible?
Roaming EU
So EE, already you were taking the ____, now you’ve gone that bit further, so I have the top contract, sim only, £41 a month, unlimited data, you now ask, for £15 a week to use my data abroad, (France) and it’s capped at 50gb for the whole month, I h...
Almost every time I try to manage anything online I see this:
I mean does EE actively want to deter us from online management to, for instance, get an opportunity to pitch more stuff to us on the phone? Or are to conclude that at such a big tech company they have incompetent engineers/coders? Or they don’t have...
New EE Internet Dropping Out multiple times a day.
Hi, multiple times throughout the day we lose internet. The hub will be blinking orange and after using the online service checker, which then restarts the router it sometimes starts working again. As me and my wife work from home, have 3 children ...
Broadband charges
I signed up to renew my broadband contract along with my mobile contract, I was told that my broadband would be £36.99. I have ended up with a monthly payment of just over £50 per month. This price is stated in my contract, but was not the agreed pr...
Resolved! Return kit bag
Hi I have not received our bag to return our old device. Please can you arrange one to be sent out please . Shaneen
DSL Reset.
My home internet disconnects almost daily at varying time (only started happening approximately 1 week ago, 15/04/2025), I have checked the logs on the router and it states the DSL connection was lost and anywhere from 1 to 5 minutes later it reconne...
Unusual traffic message when using Google.
Hi, apologies if this has been asked before. I can’t use Google while connected to WiFi. It blocks the search and then gives message that unusual traffic that goes against Google terms and conditions?? It’s been nearly a week now! How do I stop it h...
Extra charges
My mistake i call to my hone country and extra charges are included in my bill how can i reduce these charges
CPI increase and early upgrade
I re joined EE 12 months ago after deciding to move away from VM for BB and TV, as well as o2 for my mobile. I managed to get a relatively decent FTTC deal with an Apple TV and then upgraded to FTTP a few months later once it was available in my stre...
