18-05-2023 10:03 AM
I have 3 months left on my SIM only contract. Having contacted EE to upgrade to a Device & SIM contract, they told me that the new contract will not start until the old one ends, is this correct?
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18-05-2023 12:26 PM
Welcome to the community, @richieorme
It's my understanding that this is only the case if you're upgrading from a phone contract to SIM only.
It may be worth calling 150 to double check.
Chris
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