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Contract termination

Profile closed
Not applicable

‎19-02-2023 09:05 PM - last edited on ‎19-02-2023 10:30 PM by EE Community Moderator

Hi I have now moved from EE to another network provider I was given a termination fee but have not received an email requesting any payment for early termination where I had 10 months left on my contract, can you please get someone to contact me by E-mail to confirm the final settlement fee. 
my email is xxxxxxxxxxxxxx@xxxxxxxxxx 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

‎19-02-2023 09:43 PM

No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Profile closed
Not applicable
In response to XRaySpeX

‎19-02-2023 09:54 PM - last edited on ‎19-02-2023 10:33 PM by EE Community Moderator

Thank you for your reply, my name is phill and my number with EE was xxxxxxxxxxxxx before having the number transferred to another network provider, all I am wanting as my initial enquiry is my early termination final figure and sent to me via my email xxxxxxxxxxxxxxxxx

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XRaySpeX
EE Community Star
EE Community Star
In response to Profile closed

‎19-02-2023 10:01 PM

I told you no one will email from here. You need to speak to CS.

Stop posting your personal info on this public forum so that anyone can scam you or worse.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Profile closed
Not applicable

‎19-02-2023 10:02 PM

Ok thank you 

0 Helpful
Leanne_T
EE Community Support Team
In response to Profile closed

‎20-02-2023 08:11 AM

Hi @Phill64 

Thanks for coming here. 

As @XRaySpeX has advised, please call us and the team will certainly get your account looked into and help you get this resolved 🙂

Leanne.

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