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Contract states I have upgraded but I haven’t !

Treble
Established Contributor
Established Contributor

‎03-10-2022 10:13 AM

On my Ee says I have upgraded in nov this year on my contract,so it isn’t November yet and I haven’t upgraded either any help 

0 Helpful
1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎03-10-2022 12:19 PM

@Treble , I would suggest speaking to customer service about this, as there is no account access, so EE customer service would have to take a look at this for you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.