03-10-2022 10:21 AM
Hello, I need to pay the bills that I couldn’t pay since I didn’t have the money.
I need help because now the bills it’s really huge for me.
03-10-2022 11:08 AM
Hello. @Karim97 ,
Welcome to the community,
I strongly advise you to ring customer service and speak to them, as this is not customer service and there is no account access.
If you do not speak with them, your account will be suspended and could end up at the debt collecting agency and you would get a bad credit rating, which could cause you more problems in the future.
03-10-2022 11:11 AM
Hi @Karim97,
Welcome to the EE Community. 🙂
That's great advice from @Schockwave. We understand your circumstances can change and our Customer Care Team will do everything they can to help if you get in touch.
You can find more advice in Help if you can't pay your bill.
James