Contract ended
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28-10-2024 02:20 PM
My contract has finished, and I'm still paying the same amount every month. Is there a way to keep my current phone and lower my bill?
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28-10-2024 04:37 PM
Good afternoon @quinn16.
Welcome to the EE Community 😊
Once you reach the end of your contract you're absolutely able to switch over to a SIM Only plan to bring your costs down.
These come in 24 month or 1 month rolling options, but if you go for 24 months and want to upgrade to a new handset you can do this early.
Just log into your account and select the upgrade option, or you can also get in touch with our team to take a look at all the plans we have available.
Peter
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28-10-2024 04:37 PM
Good afternoon @quinn16.
Welcome to the EE Community 😊
Once you reach the end of your contract you're absolutely able to switch over to a SIM Only plan to bring your costs down.
These come in 24 month or 1 month rolling options, but if you go for 24 months and want to upgrade to a new handset you can do this early.
Just log into your account and select the upgrade option, or you can also get in touch with our team to take a look at all the plans we have available.
Peter
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28-10-2024 07:13 PM
These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away. There will however be a 10% discount after 3 months. You may always choose to upgrade your contract to a cheaper SIM-Only contract.
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