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Contract end...what will my bill be?

Jaygee2
Investigator
Investigator

‎07-08-2023 08:44 AM

My 2yr contract completes on 10 Sept. Currently pay £52pm. How do I find out what my new bill will be? 

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8 REPLIES 8
Chris_B
EE Community Star
EE Community Star

‎07-08-2023 09:17 AM - edited ‎07-08-2023 09:18 AM

@Jaygee2  It’ll be £52.  Your current contract is made up of the device and tariff they are not separate billing entities.  After 3 months you’ll receive a 10% discount on that cost.      

If you want a cheaper rate you can upgrade to a sim only and continue with your current device.   
 
 EE have only recently separated the device and tariff to 2 separate bills.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎07-08-2023 01:43 PM

These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away.

If you cancel, your final bill will probably be less or even a refund as you pay monthly in advance.

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Jaygee2
Investigator
Investigator
In response to XRaySpeX

‎07-08-2023 02:21 PM - last edited on ‎07-08-2023 02:50 PM by EE Community Moderator

I thought a significant amount of the £52 was to pay/buy the value of the phone? And now complete it would reduce and I would be left paying for the use only?

Gareth43
Problem solver
Problem solver
In response to Jaygee2

‎07-08-2023 02:29 PM

EE doesn’t work like that I’m afraid, best option is when contract finish date is here upgrade to a sim only deal, that way you’re bill will be a lot lower than the £52 you pay now. If you don’t change to sim only you’ll carry on paying the price you pay now. 

G Alston
iPhone 16 Pro Max
Jaygee2
Investigator
Investigator
In response to Chris_B

‎07-08-2023 04:47 PM

Just switched to SIM only. Down to £16pm. Big difference in current times. Thanks Chris. 👏🏻👏🏻👍😉

0 Helpful
Jaygee2
Investigator
Investigator
In response to Gareth43

‎07-08-2023 04:49 PM

Just switched to SIM only. Down to £16pm. Big difference in current times. 👍

 

Leanne_T
EE Community Support Team
In response to Jaygee2

‎07-08-2023 04:55 PM

Thanks for coming back and letting us know @Jaygee2 

Leanne 🙂

Jaygee2
Investigator
Investigator
In response to Gareth43

‎10-08-2023 12:39 PM

Thank you for the advice Gareth. I contacted EE and arranged swith over to SIM only from date contract ends. Online EE help does not make that clear so saved me some well needed cash. 👏🏻👏🏻👍. 

Once you contact them this arrangement was really hassle free. 

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