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Contacting an Australian land line using my EE mobile phone, What are the costs

Dripping37
Visitor

I have a friend in Queensland who is now resident in a care home their. He has a landline facility in his room. This means I can contact him using my UK mobile phone. what costs does this incur. I have unlimited calls and Texts with my EE FACILITY, BUT CANT FIND IF THERE ARE ANY OBSTACLES OR EXTRA CHARGES FOR MAKING SUCH CALLS WITH MY MOBILE. 

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

Hello @Dripping37 ,

Welcome to the community,

You need to make sure that you have call abroad enabled, to make sure that calls are cheaper when calling another country.

It will cost you to make calls to another country, your unlimited calls and text are for the UK.

Here is the page :

https://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/calling-abroad-from-the-uk/cou...

You may find it cheaper to use  an app, such as Skype, obviously you will need to add credit. I actually find Mobile VoIP very good.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

Hello @Dripping37 ,

Welcome to the community,

You need to make sure that you have call abroad enabled, to make sure that calls are cheaper when calling another country.

It will cost you to make calls to another country, your unlimited calls and text are for the UK.

Here is the page :

https://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/calling-abroad-from-the-uk/cou...

You may find it cheaper to use  an app, such as Skype, obviously you will need to add credit. I actually find Mobile VoIP very good.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star
Standard Rates: £3.42/min on contract or £1/min on PAYG.
 
International calls & texts to overseas nos. from UK can be rather expensive but EE has a free add-on that anyone, on PAYG or contract, can apply for to give these calls & texts at a fraction of the standard rates. See The Free CALL ABROAD Add-on for Cheap Calls/Texts from UK .
 
Then it becomes 8p/min on contract or 3p/min on PAYG. 🙂
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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