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Connection not restored after payment

Shakc62
Visitor

My phone connection has not been restored yet and I have paid my phone bill around 7 pm last evening. Anyone know how long it will take to be reactived please

2 REPLIES 2
Gareth43
Problem solver
Problem solver

It can take upto 24 hrs I believe 

G Alston
iPhone 16 Pro Max
Christopher_G
EE Community Support Team

Hi @Shakc62

 

Welcome to the community.

 

What method did you use to pay your bill? Once the payment is cleared, like @Gareth43 said, it can take up to 24 hours for full service to resume.

 

Chris