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Confused

Jules1270
Established Contributor
Established Contributor

‎15-09-2022 08:45 PM

Today I purchased an Apple Watch on a paired plan so shares the number with my current iPhone/ee number.  Now just logged into my account as it’s showing a new number which I presume is for the Apple Watch and instead of the 4gb data it’s given me unlimited… just hope I’m still only charged £22 a month.  Can anyone tell me if it’s correct to have another number or is it just a number for the data?

0 Helpful
3 REPLIES 3
Schockwave
EE Community Star
EE Community Star

‎15-09-2022 08:53 PM

@Jules1270 , the number for the watch is just for account purposes. When you purchase the watch, you get unlimited data for 24 months, when you can then change it to a sim only contract, which then gives you 10GB of data. Hope this answers your question.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Jules1270
Established Contributor
Established Contributor
In response to Schockwave

‎15-09-2022 08:57 PM

No because I chose the 4gb data plan on the website under my account it shows unlimited but just logged into the ee app and it’s shows 4gb which is correct.

0 Helpful
Christopher_G
EE Community Support Team
In response to Jules1270

‎16-09-2022 11:58 AM

Hi @Jules1270

If you think it's the wrong plan that's showing, I would suggest speaking to our Mobile Care team.

Chris