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Charging for device even after contract ends

Aevans66
Investigator
Investigator

Hi,

 My first time posting here and unfortunately it’s not a positive post….

 So, 2 years ago I took out an Apple Watch Ultra contract with EE. This contract included the watch being paid off and some data every month. Ok, so aside from the eye-watering total price you end up paying, fair enough; you know what you’re going into and accept that. The price per month is around £46.

 That’s coming to an end in May and I received a letter from EE informing me of such. However, the thing that’s annoyed me is this; in the letter it says (paraphrasing), “Your contract is coming to an end so you can either choose to cancel your contract and leave, upgrade or you can sit back and let your plan continue (at the same price)”.

 Now, if I was daft enough to continue at £46 a month, having already paid off the Watch, what exactly would I be getting for that £46? 1GB of data?! Obviously, I’m a bit more switched on than that but what if it’s an older person who isn’t as clued up with this sort of thing and they think “oh I don’t want to leave, I’ll just let it continue”?  I’m sure EE would be more than happy to keep charging them £46 a month for effectively bugger all!!

I dunno, perhaps I’m overthinking this but it all feels rather insidious as it’s POTENTIALLY taking money for something that’s already been paid for, if people aren’t switched on?

11 REPLIES 11
ee_user14
Skilled Contributor
Skilled Contributor

@LP96 wrote:

Mate this guy just marks stuff is solved so you can’t reply to him


What are you whittering on about now, LP96?

Chris_B
EE Community Star
EE Community Star

@LP96   If you’re specking to me I’ve not marked any thing as solved as I don’t do that.  Even if a thread does have solved against it you can still reply in that thread. Unless it’s been locked and that only happens on old posts not recent ones.  

and this thread is from 2025 so you’re replying to a year old thread.   So who are you speaking too.   

and just looking at your post history of 5 not one of the threads you’ve posted on has solved against it.     

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