Charge to bill

[Domharvey25]

Hi I’m trying to put £20 on gambling through my phone bill and I’ve changed my apple settings to mobile but I’m not sure how to charge it to my phone bill any help asap please

[Peter_W · Accepted solution]

Hi @Domharvey25.

Welcome to the EE Community 😊

I can't say with 100% certainty if (and how) you can select this on your gambling site of choice, but in order to use charge to mobile you do need a few settings in place at our end.

As a first port of call, I would recommend sending us a text with UNBAR to 150, and this will usually remove any blocks at our end. 

If you continue to struggle from there though, I would recommend giving our team a call, and they'll be able to check over a few other details on your account too.

You can also find more details about charge to bill on our help page here:

Charge to bill | Billing and Payments Help | EE

Peter