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Changing direct debt details

Jaani123
Visitor

I want to change my direct debt details with credit card but it is asking for account number and sort code

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

A direct debit is a regular payment made from a bank account. You may be getting confused with a "continuous credit card authority" which is different, and allows regular payments to be charged to a card.

EE allow manual payments to be made with a credit card as & when required, I don't believe they support continuous authorities.

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2 REPLIES 2
bristolian
EE Community Star
EE Community Star

A direct debit is a regular payment made from a bank account. You may be getting confused with a "continuous credit card authority" which is different, and allows regular payments to be charged to a card.

EE allow manual payments to be made with a credit card as & when required, I don't believe they support continuous authorities.

XRaySpeX
EE Community Star
EE Community Star

Are you on contract or PAYG?

A DD is a call upon your bank a/c not on a bank card. On contract you may pay your bill with a bank card only manually. On PAYG you may set up an auto Direct Card Payment.

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