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Change card info

Roisin7
Visitor

‎24-05-2022 04:01 PM

Hi, I've got a new debit card so my bill did not automatically go our and now my account is suspended. how do i update my card information? 

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎24-05-2022 04:06 PM

@Roisin7  Have a look at THIS   But your DD is from your bank account not your card,  I’ve had new cards in the past and it’s never stopped my DD from being taken. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎24-05-2022 05:39 PM

@Chris_B : The OP's payment method is their debit card, not DD.

 

@Roisin7 : Go into your MyEE > Bills & Payments & amend your Payment Method.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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